B-SaaS channel services offer intuitive Internet and Mobile solutions for customer direct banking.
B-SaaS supports your private app store driven by the “Leverage Your Customer/ Partner Device” (LYCD/ LYPD) approach for banks to build up business process specific applications for specific business needs. Front office and professional employees of banks can access their day to day functions via tablets and mobile besides the PC browser, allowing them to do business from anywhere.
B-SaaS service channels are built on our Common Channel Framework, which is an integrated approach for banks to attain new levels of customer satisfaction by way of consistent content, context, offers, products and service delivery across channels or devices.
B-SaaS gives the ability to go beyond mere launching products in the back-office and enables their availability across all channels.
With B-SaaS business processes can be exposed to customer and partner devices, empowering you to capture business moments as they happen – be there when the customer wants you the most. You can design solutions for your agents or partners to use at retail outlets, malls, dealerships and many such customer touchpoints.